The GTCS Tech Help Desk team is the first point of contact when facing hardware, software, or system issues. GTCS assigns a dedicated team or agent to your business for a small monthly fee. Its like hiring a remote IT employee for just a fraction of the market salary for IT employees.

GTCS Tech Help Desk team proactively maintains systems, troubleshoots customer problems, and follows up on all issues, working with our clients’ busy schedules. The GTCS Help Desk personnel knows that there will always be unexpected issues and they plan accordingly for upgrades, updates, and maintenance tasks to mitigate the most common problems.

The GTCS Tech Help Desk team is the go-to for providing technical assistance and support related to computer systems, hardware, and software.

Our Help Desk team is responsible for answering queries and addressing system and user issues quickly and professionally.

The GTCS TECH LLC Remote Help Desk Support includes at least 3 hours per months of Dedicated Advisory plus much more

Our remote Help Desk support works with our IT advisory team and the IT engineering team. In addition, it will often interact with the system and computer users across your company to give you the best advice to make your business IT infrastructure as reliable as possible.